Software & Practice Management System Support for Dental Teams
Streamline Your Workflow. Simplify Your Day. Grow Without the Chaos.
If Your Software Isn’t Helping You — It’s Holding You Back
You rely on your practice management system every day for scheduling, billing, patient records, and more. But when it’s confusing, slow, or poorly set up, your team wastes time, your systems don’t talk to each other, and your productivity stalls.
At DDS Friends, we help dental teams take full control of their software. Whether you’re onboarding a new platform, stuck in a system you’re not using properly, or struggling with integrations, we step in and make it all easier. Fast support, clean processes, and confident teams- that’s what we deliver.
Why Practice Management System Support Matters
Your software should help your day run better, not slow everything down.
Here’s what goes wrong without the right setup or support:
- Staff frustration and training gaps lead to workarounds and errors
- Double-entry and poor documentation waste hours of time
- Integrations with billing, imaging, or communication tools fail or never get used
- Data becomes disorganized or inaccurate
- Reporting is confusing, incomplete, or simply wrong
The truth is, most dental teams only use a small portion of what their PMS can actually do. We help you unlock its full power.
What DDS Friends Offers
We provide full-service support for dental software and practice management systems, including:
- PMS setup and configuration for platforms like Dentrix, Eaglesoft, Open Dental, Curve, and more
- Software integrations for imaging, billing, marketing, and communications
- User training to get your team aligned and confident
- Custom templates and workflows that match your practice style
- System troubleshooting and optimization
- Support for software migrations or upgrades
- Automated reporting dashboard setup
- Ongoing support and feature rollouts
You get clarity, consistency, and the ability to run your office the way you intended.
Dental-Specific Workflow Optimization
We don’t just “fix” software. We customize it around how your team actually works.
Here’s what we help streamline:
- New patient intake and check-in
- Appointment scheduling and confirmations
- Insurance verification and claims
- Clinical charting and treatment planning
- Recalls, reminders, and patient follow-ups
- Collections, reporting, and performance tracking
The goal is simple, less clicking, fewer mistakes, and smoother days at every touchpoint.
Benefits of Working With DDS Friends
✔ Less stress, less wasted time
✔ A team that’s trained, not frustrated
✔ No more broken integrations or double-entry
✔ Accurate data for smarter decisions
✔ Increased efficiency at every level
✔ Confidence that your software works for your business
We’re not here to sell you a system, we’re here to help you master the one you already have (or pick the right one if you’re starting fresh).
Why Practices Trust DDS Friends
- We’ve worked with every major dental software.
- We understand your front desk and clinical workflows.
- We translate tech into simple, clear steps.
- We’re focused on results, not shiny features.
- We make change easy and sustainable.
You’ll finally feel like your technology is working with you, not against you.
Our PMS Optimization Process
Here’s how we bring order and clarity to your practice systems:
Step 1: Audit Your Current System
We assess what software you’re using, how it’s set up, and where it’s breaking down.
Step 2: Identify Gaps & Opportunities
We look for missed features, duplicate tasks, and broken integrations.
Step 3: Customize Your Workflow
We build and document a system that fits how your team works.
Step 4: Train Your Team
We walk through features, best practices, and shortcuts to get everyone up to speed.
Step 5: Connect the Tools
We integrate third-party platforms for payments, imaging, reminders, and marketing.
Step 6: Support and Monitor
We’re available for support, updates, and any new team training you need.
We handle the heavy lifting, you enjoy the results.
Signs You Need Software & PMS Support
Picture this :
- Your team is constantly frustrated or confused
- You’re not sure which reports are accurate
- You don’t know if you're using the system to its full potential
- You’re switching platforms and want a smooth transition
- You want better data to guide your business decisions
We fix what’s broken and help you get more from the tools you already pay for.
Who We Serve
Our software and PMS services are perfect for:
- New practices setting up their first systems
- Growing offices, expanding services, providers, or locations
- Teams switching software and needing onboarding support
- Multi-location groups wanting standardized workflows
- Busy owners who wish to have clean reporting and operational clarity
If you’re serious about getting organized and growing smart, we’re here for it.
Frequently Asked Questions.
Yes. We guide you through a smart selection process based on your size, budget, and workflow.
Perfect. That’s where we shine. We’ll optimize your setup and get your team trained.
Absolutely. We can train individuals or teams, whether it’s day one or five years in.
Yes. We’ll connect your tools, configure them correctly, and show your team how to use them.
We’ll help you plan, migrate, and train your team on the new platform, with minimal disruption.
Yes. We’ll configure reports and dashboards so you can see performance, collections, and KPIs.
