Call Answering and Appointment Scheduling for Dental Practices
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Tired of Dealing with Credentialing Headaches and Insurance Negotiations?
Navigating insurance credentialing and contract negotiation can feel like a full-time job, one that most dental practices simply don’t have time for. Every application, every form, every negotiation with insurance companies pulls your attention away from what matters most: caring for your patients.
At DDS Friends, we specialize in simplifying credentialing and securing better insurance contract terms for dental practices nationwide. We handle the paperwork, the follow-ups, and the negotiations so you can stay focused on growing your practice, with less stress and stronger results
Why Credentialing Matters
Credentialing is more than just a box to check, it’s essential to running a thriving dental practice.
Without proper credentialing:
- ✓You can’t bill insurance companies or receive reimbursements.
- ✓You risk losing patients who want in-network providers.
- ✓Administrative mistakes can delay payments and interrupt cash flow.
- ✓Renewal deadlines can sneak up and cause unintentional network removal.
Getting credentialed accurately, completely, and on time ensures you can treat insured patients, keep your chairs full, and avoid costly disruptions to your practice.
Why Insurance Negotiation Matters
When insurance companies send you a participation offer, it’s rarely their best offer.
If you don’t negotiate:
- You could end up with low reimbursement rates that hurt profitability.
- You might miss out on better terms available with a little advocacy.
- You’ll work harder for less revenue, seeing more patients just to maintain margins.
At DDS Friends, we believe you deserve better. Our experienced team negotiates with insurance carriers to secure more competitive fees and fairer contracts, strengthening your financial foundation without adding more stress to your plate.
How DDS Friends Simplifies the Credentialing Process
We take credentialing off your hands and do it right the first time.
Our credentialing services include:
- Full Management of Applications: From gathering documents to submitting paperwork to follow-ups with insurers.
- New Provider Credentialing: Whether you’re opening a new practice or adding associates, we handle the onboarding.
- Re-Credentialing and Renewals: Stay in-network without missing critical renewal deadlines.
- Multi-State or Multi-Plan Management: Manage credentialing across multiple locations or insurance carriers seamlessly.
- Error-Free Processing: Reduce the risk of rejections, delays, and administrative back-and-forth.
We handle the complexity so you can stay focused on your patients, not paperwork.
Our Approach to Insurance Negotiation
We know the playbook, and we know how to advocate for your practice.
Here’s how we approach insurance negotiation:
- Review Current Contracts: We audit your existing fee schedules and identify gaps and opportunities.
- Leverage Industry Data: We use regional and specialty-specific data to strengthen negotiation leverage.
- Strategic Communication: Our team handles the back-and-forth with insurers professionally and persistently.
- Maximize Your Value: Our goal is better reimbursements, more favorable terms, and sustainable profitability for your practice.
Whether you’ve never negotiated before or need to update outdated contracts, we’re here to help you secure what you deserve.
Benefits of Outsourcing Credentialing & Negotiation to DDS Friends
When you partner with DDS Friends, you unlock a world of operational simplicity and financial advantages:
✔ Save hundreds of hours compared to managing credentialing in-house
✔ Improve your insurance reimbursements — without adding more patients or procedures
✔ Prevent missed deadlines and costly credentialing lapses
✔ Boost practice revenue with better-negotiated insurance contracts
✔ Focus more time on clinical excellence, not administrative headaches
✔ Eliminate the need to hire, train, or manage credentialing staff
✔ Stay fully HIPAA-compliant and professionally represented during negotiations
We don’t just manage credentialing and contracts, we protect and strengthen the future of your practice.
Our Credentialing & Negotiation Process
Here’s how working with DDS Friends looks:
Step 1: We audit your current credentialing status and insurance contracts.
Step 2: We gather the required documentation and complete all applications.
Step 3: We submit, track, and manage your credentialing paperwork.
Step 4: We review current contracts, analyze reimbursement rates, and identify negotiation opportunities.
Step 5: We negotiate directly with insurers on your behalf to improve your terms.
Step 6: We maintain credentialing records and renewals, so you stay in-network and protected year after year.
Why Dental Practices Trust DDS Friends
Picture this:
- Dental-Specific Expertise: We know the codes, the contracts, and the insurance company tactics — and we know how to navigate them for you.
- Proven Results: We've helped practices across the country improve reimbursement rates, avoid credentialing disasters, and save thousands of dollars.
- HIPAA-Compliant: Your patient and practice data are handled with the highest levels of security and confidentiality.
- Transparent Communication: We keep you informed at every stage, no guesswork, no chasing updates.
We’re not just a service provider. We’re your credentialing and negotiation partner, invested in your long-term success.
Who We Serve
Our Credentialing and Insurance Negotiation services are designed for:
- Start-up practices need a complete credentialing setup from scratch.
- Established practices are renegotiating outdated contracts and improving profitability.
- Multi-location dental groups need coordinated credentialing and contracting support.
- Specialists (Orthodontists, Periodontists, Oral Surgeons) require niche negotiation strategies.
Wherever you are in your practice journey, DDS Friends helps you move forward, stronger and smarter.

Frequently Asked Questions.
It depends on the insurance company, but it typically ranges from 60–120 days. We handle all follow-ups to expedite the process wherever possible.
Yes! We can manage credentialing across multiple carriers simultaneously to maximize your network participation.
We identify the cause, correct any errors, and resubmit quickly. We also manage appeals if necessary.
We recommend reviewing and renegotiating contracts every 2–3 years, or sooner if major fee schedule changes occur.
Absolutely. We maintain credentialing calendars and submit re-credentialing paperwork ahead of deadlines to avoid lapses.
Yes. We follow strict HIPAA compliance protocols to protect all sensitive data and communications.